Refund policy

REFUNDS

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MEAL QUALITY
If you are unsatisfied with your meals, please reach out to us and we are happy to replace the meals or credit you for them. Requests made after our standard refund period, 14 days from purchase, may not be possible to accomodate. 

ORDER CANCELLATION
Please contact us prior to the weekly cutoff to cancel your upcoming order and receive a full refund if applicable. We may not be able to accommodate requests made after the deadline.

DELIVERY
Once a delivery is complete, the delivery fee can no longer be refunded.

We are not responsible for lost meals as a result of inaccessible buildings, incorrect delivery information, or stolen packages.